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By Vinay Koshy 1 Comment

How to Use Live Chat Lead Generation to Fuel Business Growth

How to Use Live Chat Lead Generation to Fuel Business Growth
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how to use live chat lead generation to fuel business growth

In this episode, Nelson Bruton, President, and Co-Owner of Interchanges.com, shares insights into how to use live chat lead generation to fuel business growth.

Interchanges.com is a Florida based digital marketing company that has generated over $1.4 billion in revenue for their clients by helping businesses to increase conversions using live chat support.

Some topics we discussed include:

  • How to approach lead generation
  • Why consider using a live chat lead generation strategy
  • Considerations that businesses need to keep in mind when implementing live chat
  • How to use live chat so it aids and not disrupt a customers buying process
  • The one thing you need to do before deploying live chat on your website
  • How to develop a live chat lead generation strategy
  • Why manning live chat 24/7 can be a challenge and how to address the issue
  • Pre-requisites for a website before deploying live chat
  • Where live chat sits in the mar-tech stack
  • What ROI you can expect from using live chat for lead generation
  • and much much more

Links and resources mentioned

  • Check out Interchanges.com

Connect with Nelson

  • LinkedIn

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Thanks for tuning into this week’s episode of the Predictable B2B Podcast! If the information in our interviews has helped you in your business journey, please head over to iTunes, subscribe to the show, and leave us an honest review. Your reviews and feedback will not only help me continue to deliver great, helpful content, but it will also help reach even more amazing founders and executives just like you!

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Vinay Koshy
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Vinay Koshy
Founder at Sproutworth
Vinay Koshy is the Founder at Sproutworth. Get in touch to schedule a one-on-one chat and discuss how we can help you build your influence and boost sales, without burning out or spending your whole budget.
Vinay Koshy
Follow me
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Filed Under: Conversion, Podcast, Sales Tagged With: live chat

About Vinay Koshy

Vinay Koshy is the Founder at Sproutworth. Get in touch to schedule a one-on-one chat and discuss how we can help you build your influence and boost sales, without burning out or spending your whole budget.

Comments

  1. Alix Handley says

    March 16, 2020 at 2:54 pm

    thanks for sharing this new kind of tactic to increase lead generation

    Reply

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