Paula Thomas is an independent loyalty marketing consultant, writer and podcast host. Paula has been studying and writing about how to drive loyalty in the convenience retail industry and has… Read More
Shep Hyken, CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service and experience expert and keynote speaker, Shep works with companies that want to… Read More
Dan Gingiss has led marketing teams in nearly every marketing channel — from direct mail to email to social media for over 20 years. He also served in multiple customer… Read More
Julius Geis is the founder of ‘Āina, a strategy office that won the 2020 iF Design Award. He is an identity expert who has created brand strategies for over 40… Read More
Elias Zepeda is the founder and CEO of Need Clients Now, a national marketing agency in the United States specializing in customer acquisition. Elias and his team have been helping… Read More
Kelly Gratz is the CEO of g2o and brings together under her leadership all the elements that make g2o Ohio’s largest digital experience agency. g2o blends expertise in data, experience… Read More